For Warranty Questions on ARTT Air Conditioners & Dehumidifiers use the information below.   

If you purchased from Rural King Contact Customer Service below. 

Rural King Customer Service:

By Phone: Call 1-800-561-1752

Customer Service Hours:

• Monday to Saturday: 7 AM to 7 PM CST

• Sunday: 8 AM to 5 PM CST

If you purchased from True Value Contact Customer Service below. 

Thank you for shopping True Value! Stores are independently owned and operated. If you have any questions or concerns about a product you purchased from your local store, or if you have questions or concerns regarding your store experience, please contact that location to handle any returns, recalls, damaged or defective goods, and any other product-related needs.

 ARTT Air Conditioner & Dehumidifier Model Numbers.

• Dehumidifiers:
• · RTD22B
• · RTD35B
• · RTD50B
• · RTD50BP  

• Air Conditioners:
• · RTWFO5XCB
• · RTWF06XCB
• · RTWF08XCB
• · RTWF10XCB
• · RTWF12XCB
• · RTWR18XCB
• · RTWR24XCB